Terms of Service

1. Eligibility and Acceptance

You must be legally capable of entering into a binding agreement to use this platform. By using Sullivan Pearl, you represent that you are at least 18 years old and are authorized to act on behalf of any organization you represent. You agree to provide accurate, current, and complete account information and to use the platform only for lawful business purposes.

2. Description of the Service

Sullivan Pearl provides educational, planning, document-preparation, analytical, benchmarking, valuation-support, succession, continuity, transaction-preparation, and practice-management tools for financial advisory professionals. Features include, but are not limited to:

• Practice profiles and profile management
• Valuation estimates and planning reports
• Benchmarking and KPI assessments
• Continuity and succession planning
• Ownership and capital strategy education
• Merger and tranche-sale planning
• Letters of intent
• Confidentiality agreements
• Buy/sell planning
• Client communications
• Document drafting and generation
• Workspace and document management

Features may be added, modified, suspended, or discontinued at any time.

3. Not Professional Advice

• Generated documents are drafts and planning materials, not professionally reviewed instruments.
• Valuation outputs are estimates, not certified valuations or fairness opinions.
• Transaction scenarios are hypothetical and illustrative.
• Benchmarking results depend on user-provided information and available reference data.
• Users must obtain appropriate professional review before relying on platform outputs.
• Use of the platform does not create an attorney-client, accountant-client, fiduciary, advisory, brokerage, consulting, or other professional relationship.
• Sullivan Pearl does not approve, arrange, broker, or guarantee any transaction.

4. No Guarantee of Results

Sullivan Pearl does not guarantee any particular business value, transaction completion, financing approval, tax treatment, legal enforceability, regulatory approval, investment return, future equity value, business performance, client retention, succession outcome, or the accuracy of third-party information. Results depend on assumptions, user inputs, market conditions, and professional judgment.

5. User Accounts

You are responsible for maintaining the accuracy of your account information, safeguarding your password and account access, all activity occurring through your account, notifying Sullivan Pearl of suspected unauthorized access, and ensuring that any employees or team members use the platform in accordance with these Terms. Sullivan Pearl reserves the right to suspend or terminate accounts for security concerns or Terms violations.

6. User Data and Inputs

You retain ownership of the business information and materials you enter or upload. By using the platform, you grant Sullivan Pearl LLC a limited license to host, process, store, reproduce, format, transmit, and generate outputs from that information solely to operate and improve the service and fulfill your requests. You represent that you have the right and authority to upload any information you provide.

7. Sensitive and Client Information

• The platform is intended primarily for practice-level and business-planning information.
• Users are responsible for determining whether they are permitted to upload particular information.
• Users remain responsible for applicable regulatory, privacy, retention, supervision, books-and-records, and cybersecurity obligations.
• Sullivan Pearl is not a substitute for your approved recordkeeping or compliance systems.

8. Generated Content

Platform outputs may contain errors, omissions, or incomplete provisions. You must independently review all generated content before using or relying on it. Generated documents must be adapted to your actual facts and circumstances. You must not present generated material as professionally reviewed unless it has actually been reviewed by a qualified professional. You are responsible for decisions made using generated content.

9. Artificial Intelligence

Certain features use artificial intelligence or automated systems to organize information, generate drafts, explain concepts, or produce analytical outputs. Automated output may be incomplete, inaccurate, outdated, or inappropriate for your particular situation. You must apply independent judgment and professional review before relying on any AI-generated output.

AI processing may be performed by third-party providers. Handling of submitted information is subject to the applicable vendor arrangements and settings in effect at the time of processing.

10. Subscriptions, Billing, and Cancellation

Certain features require a paid subscription. Prices are displayed before purchase. Subscriptions renew automatically unless canceled. By subscribing, you authorize recurring charges. You may cancel through your account settings or designated billing process. Cancellation generally prevents future renewals; access continues through the current paid billing period unless otherwise stated. Fees already paid are nonrefundable except where required by law or expressly stated. Applicable taxes may be added. Sullivan Pearl may change pricing with advance notice for future billing periods.

11. Free, Trial, and Tester Accounts

Sullivan Pearl may offer free accounts, trial access, promotional access, beta access, and tester accounts. Eligibility and access may vary. Features may be limited, and access may be modified or discontinued. Test features may contain errors and have no guaranteed duration. Feedback submitted through beta or tester access may be used to improve the platform.

12. Acceptable Use

You agree not to:

• Violate applicable laws or regulations.
• Access another user's account without authorization.
• Bypass or circumvent security or access controls.
• Reverse engineer the platform except where legally permitted.
• Scrape or harvest data from the platform.
• Introduce malware, viruses, or harmful code.
• Interfere with the availability or integrity of the platform.
• Use the service for fraud or deception.
• Upload unlawful or infringing content.
• Resell or sublicense access without permission.
• Present platform outputs as independently reviewed professional advice when they have not been reviewed.
• Use the platform to make unlawful discriminatory decisions.
• Use the platform to solicit or complete unlawful securities or financial transactions.

13. Intellectual Property

Sullivan Pearl LLC owns or licenses the Sullivan Pearl platform, software, workflows, design, branding, text, graphics, proprietary methodologies, templates, interfaces, and the compilation and organization of content. You retain ownership of your own uploaded information and completed user-specific materials, subject to Sullivan Pearl's underlying intellectual property rights. You are granted a limited, nonexclusive, nontransferable right to use the service during the period of an active account in good standing.

14. Third-Party Services

The platform relies on third-party service providers including hosting infrastructure, Supabase (database and authentication), Stripe (payment processing), AI processing providers, email delivery services, and PDF-generation services. Third-party services operate under their own terms and policies. Sullivan Pearl is not responsible for third-party outages, independent conduct, or changes to third-party services.

15. Availability and Changes

Sullivan Pearl does not guarantee uninterrupted availability of the platform. Scheduled maintenance, third-party outages, or other circumstances may temporarily interrupt access. Features may be added, modified, or removed. Sullivan Pearl may update these Terms by posting revised Terms with an updated effective date and, where appropriate, providing in-app or email notice of material changes. Continued use of the platform after changes become effective constitutes acceptance of the revised Terms.

16. Suspension and Termination

Sullivan Pearl may suspend or terminate access for nonpayment, unlawful use, security threats, material violations of these Terms, misuse of the platform, or conduct that risks harm to users, Sullivan Pearl, or third parties. You may stop using the platform and cancel your subscription at any time through the available process.

17. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. SULLIVAN PEARL LLC DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ACCURACY, AND AVAILABILITY, TO THE EXTENT LEGALLY PERMITTED. NOTHING IN THESE TERMS LIMITS WARRANTIES THAT CANNOT LEGALLY BE DISCLAIMED.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SULLIVAN PEARL LLC WILL NOT BE LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, LOST BUSINESS OPPORTUNITIES, LOST DATA, TRANSACTION LOSSES, OR DAMAGES ARISING FROM RELIANCE ON GENERATED OUTPUTS OR INTERRUPTION OF SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SULLIVAN PEARL'S AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO SULLIVAN PEARL DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY; IN THOSE JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

19. Indemnification

You agree to defend, indemnify, and hold harmless Sullivan Pearl LLC and its officers, employees, and agents from claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the platform, unlawful uploaded content, violation of these Terms, violation of third-party rights, or professional or business decisions made using platform outputs.

20. Governing Law and Disputes

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles. Questions or disputes arising under these Terms should be directed to hello@sullivanpearl.com in the first instance.

21. Contact

Questions about these Terms may be sent to hello@sullivanpearl.com.

See also: Privacy Policy · Contact